Products

Our Arsenal

Infosat offer you all kind of the

IT solutions

Multimedia Contact Center Solutions

Infosat provides best in class contact center solutions to our customers. We design the strategic solutions to manage

Call Recording Solutions

All types of businesses benefit from call recording and monitoring technology-inside and outside the contact center

Enterprise SMS & Bulk SMS Solutions

Our SMS Solutions make it amazingly easy and very affordable to send SMS to many phone numbers at once either through our Website

HR Software

Our Fax Solutions enable users to quickly and easily send, receive and manage fax communications from their desktops. With faxes composed in a word processor

Enterprise Communication Solutions

Redefining Enterprise Communications.

AV Solutions

In today’s competitive business environment, companies are highly concerned with improving collaboration, reducing travel costs, and cutting down on

iVisitor – Visitor management Solution

iVisitor is a Visitor Management Solution developed to manage the visitors coming to an organization in a smarter way

iCTI –Call Monitoring and call popup Solution

iCTI – is a call monitoring solution to track all incoming, outgoing, missed calls for a
set of extensions.

iContact - Call Centre Solution

iContact is an application designed for call centers. It is a product basically made for the call center manager

Call Recording Solution

Call recording solution records the incoming and outgoing calls. As per the requirement, we can
record the trunk lines or extensions

Google Review Management Solution

Manage your Google reviews is a smarter way ! Our solution supports integration with Google API to
fetch the Google reviews for the

Case Management Solution

Case Management System (CMS) is a system that stores all the information of the
cases registered with a client.

Soft Phone

The softphone application provides

Dialer Solution

The dialer solution is designed to handle outbound campaigns, upload the numbers to be dialled,
system will dial the numbers. Users have the option to take break.

Notifier Alarm Solution

The Notifier solution is designed to trigger Automated Call, SMS, Email based on certain conditions.
There is option to schedule the notification.

Survey Module

The survey solution is designed to get feedback from your customers. The survey solution can be
done as an automated

iWA - WhatsApp Solution

The WhatsApp solution is designed with an inbuilt chatbot, an agent interface to receive and send messages and an admin module for dashboard, reporting purposes.

cmercury ESP & Omni-channel platform

We have partnered with cmercury, one of the worlds’ most innovative and award-winning Email Services Provider (ESP) with extended Omni-channel capabilities across email, mobile, and web channels.