Data Privacy Policy

Infosat Data Protection Policy

This Data Protection Policy (“Policy”) sets out the basis which Infosat Solutions LLC. (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data in accordance with The Personal Data Protection Law, Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data, constitutes an integrated framework to ensure the confidentiality of information and protect the privacy of individuals in the UAE

Provisions of the law

Here are some of the provisions of the law in brief:

1 ) The provisions of the law apply to the processing of personal data, whether in full or part through electronic systems, inside or outside the country.

2) The law defines the controls for the processing of personal data and the general obligations of companies that have personal data to secure it and maintain its confidentiality and privacy. It prohibits the processing of personal data without the consent of its owner, except for some cases in which the processing is necessary to protect a public interest or to carry out any of the legal procedures and rights.

3) The law gives the owner of the data the right to request for corrections of inaccurate personal data and to restrict or stop the processing of his personal data.

4) It sets out the requirements for the cross-border transfer and sharing of personal data for processing purposes.

The Personal Data Protection Law is the first federal law to be drafted in partnership with major technology companies in the private sector. It will come into force on 2 January 2022.

Read about Personal Data Protection Law on this private website.

Data and privacy protection

Other laws related to data protection and privacy include:

Consumer protection law

The Federal Law No. 15 of 2020 on Consumer Protection protects all consumer rights, including the data of the consumers and prohibits suppliers from using it for marketing.

Data Protection Law, DIFC Law No 5 of 2020– Dubai International Financial Centre

Protection of health data and information

Federal Law No. 2 of 2019 Concerning the Use of Information and Communication Technology (ICT) in Health Fields (available in Arabic) regulates the use of information and communication technology (ICT) in the health care sector in the UAE, including its free zones. Read more about the law.

Protecting data and privacy online

Law on combatting rumours and cybercrimes

Federal Decree Law No. 34 of 2021 on Combatting Rumours and Cybercrimes (available in Arabic only) provides a comprehensive legal framework to address the concerns relating to the misuse and abuse of online technologies. It aims to enhance the level of protection from online crimes committed through the use of information technology, networks and platforms.

Internet Access Management (IAM) policy

Telecommunications and Digital Government Regulatory Authority (TDRA) implements the Internet Access Management (IAM) policy in the UAE, in coordination with National Media Council and Etisalat and Du, the licensed internet service providers in the UAE. Under this policy, online content that is used for impersonation, fraud and phishing and/or invades privacy can be reported to Etisalat and Du to be taken down.

Electronic Transactions and Trust Services law

The law regulates the validity of electronic documents and boosts the legal value of digital signature and the level of its security. It provides provisions for eTransactions, the way eDocuments should be stored and saved, and sent and received to be valid. It also sets licensing requirements for trust services providers who are duly licensed to create, validate and preserve eSignatures, eSeals and digital certification.

The UAE’s Constitution

Article 31 of the UAE’s Constitution provides for the freedom of communication by means of post, telegraph or other means of communication and guarantees their confidentiality in accordance with the law.

Protection of copyrights, patents and trade marks

Find out laws that ensure protection of copyrights, patents and trademarks.

Protection of credit information

Federal Law No. 6 of 2010 on Credit Information and its amendments. (Arabic only).

Dubai Data law

The government of Dubai passed the Dubai Data law. One of its aim is data protection and privacy of the individual.

UAE Data Office

The UAE Data Office will act as the federal data regulator in the UAE. The office which is affiliated with the UAE Cabinet will be responsible for:

preparing policies and legislations related to data protection
proposing and approving the standards for monitoring Personal Data Protection Law
preparing systems for complaints and grievances related to data
issuing guidelines and instructions for the implementation of the law.

DATA PROTECTION OFFICER

If you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, you may contact our Data Protection Officer at:

(a) E-mail: support@infosatme.com

(b) Office address: Infosat Solutions LLC, Office# 609, Office Court Building, Oud Metha, Dubai, UAE.

UPDATES ON DATA PROTECTION POLICY

As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time. We reserve the right to modify or amend this Policy at any time deemed necessary.

Last updated on 09 Mar 2023