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UNIVERGE 3C is a powerful and innovative single software solution that provides an organization with rich Telephony, Unified Communications and Collaboration operating across premises, cloud or hybrid environments.
UNIVERGE 3C allows employees to connect from any location, on virtually any device, and collaborate with colleagues, customers and partners. The Services-Oriented Architecture with web services support ensures business continuity along with comprehensive management tools to administer it all.
UNIVERGE 3C enables colleagues to be contacted quickly and easily using company directory and Presence for real-time availability, inside and outside the office.
COMMUNICATE
Users benefit from a single contact number across multiple devices, including seamless call transfers between public mobile networks and enterprise networks when a user is on the move.
COLLABORATE
Fully interactive collaborations can be arranged in seconds – video conferencing, communal whiteboards and screen sharing are just a click away
SMART COMMUNICATIONS FOR SMALL, MEDIUM & LARGE ENTERPRISES
The UNIVERGE SV9500 is a powerful communications solution that is designed to provide competitive businesses with the high-efficiency, easy-to-deploy technology that they require.
Reliable, scalable, adaptable, and easy-to-manage, the SV9500 is built on cutting-edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box, all the while remaining easy to manage.
A SMART APPROACH AGILITY AND MORE FLEXIBILITY
The choice of communication solutions in the marketplace is vast, that is why it is important to choose a solution that offers you the flexibility to customize it to meet your workforce needs and provides your business with the agility it requires to adapt to ever-changing customer demands.
NEC’s UNIVERGE® SV9500 communications solution offers you choices to implement a solution that best fits your business and industry needs – keeping your team and customers connected.
ENHANCE YOUR CUSTOMER EXPERIENCE IT’S NOT ABOUT YOU. IT’S ABOUT YOUR CUSTOMERS
The quality of their experience has a direct relationship with your competitive edge and your profitability. The SV9500 is designed to cater to demanding customers who want access to your products and services 24/7/365.
ENHANCE YOUR EMPLOYEE EXPERIENCE YOUR EMPLOYEES ARE YOUR MOST VALUABLE ASSET
Give them the right tools and you’ll get a more engaged, productive workforce. Achieving this, especially for a multi-generational team, requires choice and flexibility when it comes to how they communicate and on which device.
DISCOVER YOUR SMART WORKSPACE WORK IS A THING YOU DO, NOT A PLACE YOU GO
Enable seamless digital and physical collaboration and use workplace resources more efficiently!
The UNIVERGE® SV9300 unified communications solution is a robust, feature-rich system that is ideal for geographically distributed businesses and enterprises. It is designed to help solve today’s communications and collaboration challenges and offers easy integration with NEC’s unique vertical solutions.
CUSTOMIZABLE FOR SPECIFIC REQUIREMENTS
The SV9300 communications platform offers:
UNIVERGE ® SV9100 SMART COMMUNICATIONS FOR SMALL TO MEDIUM SIZED ENTERPRISES/span>
The choice of communication solutions in the marketplace is vast – however, managing separate tools can waste time and drive down productivity. NEC’s SV9100 brings all this together with a cost-effective, modular solution that keeps your team – and your customers – connected.
The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk.
The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.
It’s highly cost effective because there’s more built-in. With VoIP capabilities, it puts Unified Communications within reach of small businesses or it can be used as resilient TDM solution with future-proof upgrade potential. It also presents considerable savings and functionality over and above alternative hosted solutions.
Your business can’t afford downtime and nor can your communications. The SL2100 provides a reliable, ‘always-on’ solution. There’s less hardware, less licences and less maintenance to worry about.
Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Benefits include the cost and time savings of travel and even the associated costs of workspace.
NEC DECT offers a wide variety of handsets to suit every professional need, from a rugged phone for potentially demanding environments to an extremely sophisticated smart IP handset with a full range of features.
Use your existing Smartphone as a system extension complete with call control. If the smartphone is not connected due to lack of network, the SL2100 can provide roaming by routing calls to your mobile number.
Built-In Applications – InApps
12 SL2100 Communication System: Built-in brilliance The SL2100 now includes an expanded and diverse portfolio of InApps. As well as providing compelling business benefits, these built-in/ on-board apps require no external PC or server making them highly cost effective and reliable.
In today’s working environment, employees are spread across different locations. InUC is a unified communications application providing video conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 128 users.
Utilising WebRTC (Real-Time Communications) – InUC provides highly cost effective video and collaboration working seamlessly within your IT environment.
2. InReports Smart Call Management
Call performance is critical to your teams’ productivity as well as levels of customer service. Quick, easy and cost-effective, NEC’s new InReports provides 24/7 ‘visibility’ of your entire company’s communications via a browser. It then produces pre-defined, graphically enhanced reports which are presented clearly in a number of different ways: Lists, Charts and Wallboards.
3. InGuard Get Secure
NEC’s InGuard application helps defend a business against toll fraud attacks and provides peace of mind. All call activity is monitored 24/7 and any suspicious call activity is detected instantly. This results in one of two automatic alerts: an ‘alert only’ email sent to designated recipients, or in more severe cases an ‘alert and block’ which instantly prevents any further call activity.
4. InHotel Front-of-House Application
NEC’s InHotel combines a complete and comprehensive Property Management System with tightly integrated telephone system functionality. Ideal for hotels of up to 120 rooms, this easy to use platform is designed to increase your staff’s productivity, enhance guest experience and significantly lower your running costs.