Infosat brings you the best in business telephony solutions. State-of-the-art cloud telephony platform allows businesses to stay connected 24×7.
This makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity. Having economic and operational advantages over traditional PBX systems. You get an exclusive telephone number that operates 24×7.
Infosat understands the pressures enterprises face today in replacing end-of-life or legacy IVR systems: resource constraints, shrinking IT budgets and dated applications. Infosat Hosted Services offers enterprises Infosat’s world-class IVR platform, designed with more than two decades of expertise in developing, deploying and managing caller self-service applications.
Infosat works with clients to understand their goals for implementing IVR solutions that will engage customers, decrease customer effort and reduce support costs. Our commitment to continuous improvement assures that our IVR applications have the capabilities, technology and design that will deliver business results. In fact, our IVR solutions support the latest technologies, including speech recognition, analytics and reporting.
Infosat’s business intelligence platform provides organizations with significant flexibility in navigating and consuming data. Standard capabilities allow users to move through the data from higher-level summarizations to lower-level data details. Furthermore, data visualization capabilities transform data into meaningful, at-a-glance representations, summarizing information across user-defined time periods. This visual insight provides investigative and root-cause analysis in order to best serve an organization’s business objectives, grounded in factual data.