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Multimedia Contact Center Solutions (Callcenter Solutions)

 
Infosat provides best in class contact center solutions to our customers. We design the strategic solutions to manage the customer interactions with the help of innovative technology 24/7.

INTEGRATION
Integrate with existing systems with a reduced time of implementation insuring business continuity at a lower cost.

TECHNOLOGY
Implement an end-to-end software based contact center technology as compared to the traditional solutions that leverage on hardware or legacy systems.

CUSTOMIZE
Create a customized solution that works according to your business rules allowing you to gain a competitive edge to your customer experience.

SEAMLESS
Implement a seamless inbound and outbound customer contact solution that works as an integrated entity for your business.
 
 
 



         

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System Integration
Multimedia Contact Center Solutions
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Computer-telephony integration(CTI)
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Multimedia Contact Center Solutions
Call Recording Solutions
Enterprise SMS
Fax solutions
Cloud based IVR
CRM Solutions
HR Softwares
AV Solutions
POS (Point Of Sale) Solutions
 
   
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